Is this real?
How long will it take for my order to ship?
We do our best to ship all orders within 24 hours.
Will the receiver know who sent the goat?
No, all orders are sent 100% anonymously. We do not include any billing or price information with the physical order. If this shouldn't be kept secret, you can include your name or any other message on the personalized hand written note.
I forgot to include a note in my order, what do I do?
If you notify us before the order ships we can add a note to your order. Please email us (Contact@YouGoatMail.Com) with your order # and what you'd like the message to say.
I put the wrong shipping address, what can I do?
Notify us immediately (Contact@YouGoatMail.Com) with the corrected address and we can make the correction.
If you've already received a shipping confirmation email and your order has left our facility, unfortunately there is no way for us to change the address.
Do you ship internationally?
Yes, we do ship internationally.
Import duties, taxes, and charges are not included in the cost of the product or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
If you're still confused feel free to email us at firstname.lastname@example.org!